Terms and conditions of sale

Terms and conditions of sale

This site and accompanying material is owned by Paw Print London Ltd, Unit 130, 275 New North Road, London N1 7AA.

If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at nina [at] wunderdogmagazine.com or via the Say Woof form.

1. Information applicable to shop orders

Price
The prices payable for goods that you order are as set out on our website. All prices are inclusive of VAT at the current rates, unless otherwise stated, and are correct at the time of entering information.

Payment
All payments made via Paw Print London Ltd are managed securely by our payment providers:
– Card payments are processed by Stripe
– PayPal

Your payment details are processed and stored securely by the payment providers named above. We do not process or store your card or bank account details.

When you make a payment you are confirming that you are either the card or account holder or that you have permission from the card or account holder to order from us.

We will take payment upon receipt of your order from your credit or debit card or bank account in the case of direct debit orders. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.

2. Availability
All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

3. Delivery information
It’s your responsibility to keep your address details up to date. If you move house or your details change in any other way please update them by logging in to our customer portal, or contact us and we’ll update them for you.

Our delivery charges are included in all prices listed in our website, unless otherwise stated.

We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

4. Products and promotions
All our discount codes are intended for single use only, and may not be used in conjunction with any other offers or promotions.

5. Returns

All sales are final, unless the goods you received were faulty.

6. Privacy Information
You acknowledge and agree to be bound by the terms of our privacy policy. To view our full privacy policy please click here.

To amend your data preferences, email nina [at] wunderdogmagazine.com or write to
Paw Print London Ltd
Unit 130
275 New North Road
London N1 7AA

7. Law
These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply.